In-store services

More than just a store.

We're here to help you finish the job, not just sell you parts. Here's how we go the extra mile.

Special Orders

If we don't have what you need on the shelf, we're happy to order it for you. Most items arrive within a few days.

Key Cutting

Standard house and padlock keys cut while you wait. Bring your original — we'll handle the rest.

Project Advice

Tackling a leaky faucet, wiring an outlet, or starting a garden bed? Our staff will walk you through what you need.

Tool & Part Sourcing

Need a hard-to-find part? Bring in the broken piece and we'll help you match it.

Bulb & Battery Help

Not sure what bulb or battery your fixture takes? Bring it in, we'll match it.

Local Loading Help

Picking up something heavy? Pull around and we'll give you a hand loading up.

Got a question? Just ask.

Give us a call or stop by. We'll help you figure out exactly what you need.

How it works

Special orders, simplified.

Need something we don't stock? Here's exactly what to expect.

  1. 01

    Tell us what you need

    Stop in, call, or send a photo of the broken part.

  2. 02

    We source it

    Our suppliers carry tens of thousands of items beyond the shelf.

  3. 03

    We call you

    Most orders arrive in 2–5 business days. No deposit on standard items.

  4. 04

    Pick it up

    Pay when you grab it. Easy as that.

FAQ

Common questions.

Do you cut keys for car or commercial locks?

We cut standard residential and padlock keys. For automotive transponder or commercial restricted keys, we'll point you to a local locksmith.

How long do special orders take?

Most arrive within 2–5 business days. Specialty plumbing or electrical parts can take up to a week — we'll give you a realistic ETA when you order.

Do you offer contractor pricing?

Yes. Stop by and ask for the manager — we set up trade accounts for active local contractors.

Can I return something I bought?

Unused items in original packaging can be returned within 30 days with a receipt. Special orders are final sale unless defective.